Our inspectors had used a software program to collect inspection results since 2002, but the reports were a dead end and did not lead to data manipulation or to a corrective action system to drive improvement. In 2009, Sodexo decided to invest on closing the loop with their USMC client serving the troops at Garrison mess halls in the continental United States. Released in phases during 2011, the program is now live and provides our customers with the ability to track their progress and opportunities for improvement. Each level of the management hierarchy was consulted for their needs and desires when developing this custom web site that captures information. This should help us move towards a goal of being transparent and help the environment since in the future all concerned parties can log in and view results in 'real' time vs. having to rely on printed copies of reports and inspections.
Hi everyone,
ReplyDeleteOn the market research survey, people indicated they wanted presentations on database capabilities and management. Would this presentation meet those needs? Are you interested in these types of presentations and why? I am looking forward to hearing your responses!